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The Language Bookstore Poltax.waw.pl   We are sending the books all over the world!

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FAQ Catagories Home

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Customer questions
Displaying 1 to 15 (of 15 FAQs)
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How to calculate overseas shipping costs? 
We have prepared a special Overseas Shipping Costs Calculator... 

How can I pay for the ordered books, because I live in Germany and from what I knew I have to contact with Your consultant? 
There is no need to contact with our consultant. The whole process of payment eg. nnline (by credit card, electronic transfer) is beeing done automatically.... 

I can not login. What causes this? 
The most common problems with logging may be caused by many reasons, for example it may be:... 

Can I split my order? 
To make an directive of division orders, please contact by e-mail or phone with our bookstore support.... 

Is it possible to combine two sequentially placed orders? 
Of course - bookstore service can do that.... 

Is it possible to change the order ofter placing it? 
Of course - bookstore service can do this.... 

I would like to order from You an expensive dictionary and get an invoice for company. However, I would like to receive the ordered products at another address. Is this possible if so how should I do that? 
Simply sign up in the our bookstore giving the company name and tax identification number, and define the additional delivery address.... 

I want to register in bookstore, but I have one question, whether the registration entail any consequences? I would like to ask for an explanation. 
Registering does not have any "side" effects.... 

I just made an order and choose the "payment on account" option. However, the transfer will be from completely different account than it figures for the Customer. Is this not a problem? 
Order will be processed normally.... 

I placed an order a few days ago, but neither I got email confirmation of the order, nor received the products. What is going on? 
It is highly possible that You have not confirmed the order.... 

Will I be informed about the progress of my order after placing it? 
Yes, of course... 

I would like to sign up on your website but I have a problem - I live in the countryside. So automatically the fields "street, house no." and the "city" field are useless. 
No problem.... 

Can I show up at Your place and personally collect the products? 
Of course.... 

Can I place an order and pay on delivery (COD)? 

I currently reside in the Netherlands. I would like to know if it would be possible to send my order to the Netherlands? 
Yes. It is possible.... 
Displaying 1 to 15 (of 15 FAQs) 
Result Pages:  1  

Contact numbers:

tel./fax. +48 22 632 38 38
Mobile: + 48 665 705 444

(Monday - Friday: 9.00 to 17.00)

Live chat with our customer service office
(Monday - Friday: 9.00 to 17.00)

Consultants on duty

Nr GG: 42470092 talkikona gg
Nr GG: 7738446 talkikona gg
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Prizes and awards
Księgarnia Poltax.waw.pl trzeci raz z rzędu w rankingu TOP 10 najlepszych księgarń internetowych w Polsce!

Podobnie jak w ubiegłym roku Księgarnia Poltax.waw.pl kolejny raz znalazła się w pierwszej dziesiątce sklepów najlepiej ocenianych w dziale książki! więcej

Miło nam poinformować,
że Księgarnia Poltax.waw.pl uzyskała certyfikat "Super Sprzedawcy"

Certyfikat "Super Sprzedawcy" przyznawany jest przez portal aukcyjny Allegro.pl.

  Thursday 26 November, 2020  
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